Skip to main content

Supporting your business

Ecommerce Support

Every eCommerce business is unique, but there are patterns, efficiencies and approaches that the most successful have in common. There are key metrics  that can be used to measure results across different eCommerce sites, and there are common pitfalls that may hinder growth and conversion.

Working with experienced eCommerce consultants can help you pick up some of these skills & experience, reduce your operating costs and lower risk by bringing in the skills of someone who’s been there and done that.  VUMO help boost value by applying our expertise and knowledge to your biggest eCommerce problems and clearing roadblocks from your path to growth.

Site Audit

We help identify your site's current performance and provide comprehensive solutions that will help improve user experience and conversions

Metric Analysis

By taking an in-depth look at your current metrics, we are able to give you a true picture of user flows and help you tackle the pinch-points that hinder both sales and operational performance.

Automations

Our team deliver key function automation solutions across your eCommerce business, from CMS management through to sales, operations, fulfilment and taxes.

Payment Gateways

We integrate principal eCommerce solutions with e-payment tools, such as trusted payment gateways, e-wallets, and connected point-of-sale systems. Our team pays special attention to security of each solution and makes sure your customers can shop safely on both web and mobile.

Supply Chain Management

Our team provides technological enablement for the entire product lifecycle, from manufacturer to store. We develop solutions that streamline warehousing, stock management, shipment, delivery, and returns. We also automate order routing, inventory forecasting, and complex logistic workflows.

International Sales

We recognise exploring new markets post Brexit can be challenging and our team of international experts are on hand to help decipher the complexities of exporting, VAT, duties and custom arrangements to the EU and further afield.

Digital Service Support

Front and back end support

  • Site design updates
  • Product support
  • Shipping & tax configuration
  • Reports & analytics
  • File updates
  • Digital advertising support
  • Stock location management
  • Point of sale support
  • Payment providers & accounting
  • Content management and restrictions

Performance optimisation and upgrades

  • Site security scanning
  • Site backups
  • Sitemap updates
  • Domain changes
  • Bug fixes
  • Bespoke coding
  • Emergency recovery
  • Security updates
  • Site migration

Establishing and maintaining connections

  • Application extensions
  • Software connectivity
  • Product feeds to external platforms
  • Operational automations
  • Shipping feeds

Search Engine Optimisation

  • Technical optimisation
  • On-page optimisation
  • Optimised page content development
  • Backlinks with high domain authority
  • SEO reports & metrics
  • Disavowing toxic backlinks